Knowledge Base

Customer Support


What currency are items displayed in?

All items on Chronic Ink are displayed in Canadian dollars (CDN).

What payment method can I use to make my purchase?

We currently offer the following payment methods: Visa, Mastercard.

Why might my credit card be refused?

Your credit card may be refused for any of the following reasons:

  • The card may have expired. Check that your card is still valid.
  • You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.
  • The details entered could be incorrect. Check that you have filled in all the required fields correctly.

Are your prices inclusive of tax?

No, taxes will be added to your order total at the checkout.

Is it safe to use my credit card on the website?

Yes. Your data is transmitted using SSL encryption. For payments with credit and debit cards, you are required to enter the CVV (Card Verification Value), a code printed on the card that serves as a security measure during commercial electronic transactions.